Action Communications, Inc. is an telecommunications interconnect company in business for over 14 years. Many of our staff have worked in telecomm even longer, and have training from a variety of equipment manufacturers including multiple IP Telephony product lines.

We believe in offering a consultive relationship to our clients, keeping their best interests, both financial and functional, foremost at all times. There are always corners that could be cut, and if a client wants to explore such options, we explain forseeable tradoffs. We have a few 'they told us, we should have listened' references from over the years, and it's having warned them that has them as our clients, now.

We've also worked with a variety of other vendors on projects, such as integrating add-ons. If part of a project requires a certification that we don't have, we'll proactively point out the need, and are happy to work with other vendors, or recommend one with references from our experience.

Integral to our consultive relationship approach, we have agency relations with, literally, dozens of 'Carriers', so we can find rate plans and service bundles best suited a clients' actual usage. We don't just tout 'per-minute' du jour; we offer audits of past usage to concretely cost-justify proposed changes. Also, our ongoing experience with carriers sometimes lets us spot potential 'speedbumps'; if a carrier is 'reorganizing' and has had cutover dates slip, they may still be OK for adding some new lines, but we might recommend thinking twice about using only them for moving to a new location. We do track carrier orders, not just submit them, but a few have had (usually brief) periods of last-minute surprises, and if that's happening, we've probably heard about it. Our long association with the carriers also lets us know who to contact, there, to effectively escalate a business-threatening emergency.

Every service company touts being 'in the customer's corner'; Action Communications has a track record confirming our comprehensive client support. References relevant to a project available on request.